Also processing is slower because they is 2 extra steps involved because of the gateway. TSYS Merchant Solutions also has ten complaints on Ripoff Report, most of which are quite old at this point. If it were possible to rate them at zero stars I would. Copyright © 2020 Merchant Maverick. Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. How can a person not afford your service and not afford to cancel your service. The TSYS website includes a Merchant Support page that has several FAQs and informative articles. Your comment may take some time to appear.Please read the "User Review and Comment Policy" before posting. Ive worked with a number of payment processors and take a very neutral approach when judging them. So long as you plan to stick with them to the end of the contract, though, TSYS is worth your consideration. Disclaimer: Merchant Maverick aims to provide accurate and up-to-date information to assist you in your research. 11 Inter­views. I told Tsys this was their fault, not mine, so they had to pay up regardless of whether they could retrieve their money from the customer. I sold my business and now they said they would give me 3 months of my charges back, I closed the store Jan10th and it is now Aug. 19th and the $127.70 I still not not have, Please do not go with this company. TSYS Merchant Solutions is our current featured vendor in this category. Small and mid-volume businesses should look elsewhere. why they had not even sent me a paper statement in the last 2 years, they replied that was an extra $9.95 a month and I could get it online, Okay, but no one from TSYS ever told me that or sent notice of this! However, these accounts now redirect to similar accounts for Global Payments. Analytics are crucial for making data-driven decisions for your business, and with online reporting, you’ll have access to that data whenever you need it—whether that’s at home thinking about your business or in a meeting with an important client. Loading... * Requestor * *Your Phone Number *Your Email * Your Supervisor * *Your Supervisor's Email * Subject * * Rush Request - Requires supervisor approval and is subject to current workload. Company Overview Locations FAQ. Typically it takes two days. We considered a merchant account with TSYS, but after they jerked us arround during the application process we told them we wouldn’ use them. TSYS Merchant Services Review 2021 TSYS has put together a processing system that can do almost anything. It’s up to you to review your agreement very thoroughly before you sign up for an account. We’ve also heard reports of other versions of this contract where the early termination fee can run as high as $750 or even $1,000, depending on your monthly processing volume and how much time is remaining on your current contract term. TSYS receives a “good” rating in this category due to the low complaint volume relative to the company’s size and because it offers a robust lineup of convincing testimonials from some of its merchants. After reading through some of the other reviews, I would have to agree TSYS has some of the WORST customer service I’ve ever had to deal with! If you peruse through our readers’ comments below, you’ll see that poor customer service is a common complaint. 88 reviews from TSYS employees about working as a Fraud Analyst at TSYS. Things finally calmed down and I had no problems for years. Avoid this company. A free inside look at company reviews and salaries posted anonymously by employees. What a ripoff!!!!! PaymentCloud is one of our top picks for credit card processing! At the same time, TSYS is far from perfect. Overview Overview. 1 Photos. Clarify all fees and contract details before signing a contract or finalizing your purchase. I needed a mobile solution once a year and it was nearly impossible from them . TouchBistro is one of our top picks for Restaurant POS! We have one transaction that has been seven days and one last week that was seven days. there are many other services like paytech chase and wells fargo . HIGHLY RECOMMEND STAYING AWAY FROM DOING BUSINESS WITH THESE PEOPLE! Good riddance TSYS! While you’ll be able to close your account without penalty, you’re still technically on the hook for the full three-year term. TSYS Merchant Services is based in Columbus, Georgia, but has offices all over the country. Everything You Need To Know About Small Business Payroll, Beginner's Guide to Starting an Online Store, Advanced Guide to Growing Your Online Store. Opinions expressed here are author’s alone. 1 Photos. Read employee reviews and ratings on Glassdoor to decide if TSYS Merchant Solutions is right for you. After spending hours trying to fix it and dealing with rude customer service agents most of the time I had enough. Here’s what TSYS is currently offering: TSYS earns a “good” rating in this section due to its full line of essential products and services to get the most out of your merchant account. When you have a problem, outage, or question, you want answers and solutions fast so you can get back to making money. TSYS Merchant Solutions is one of our top picks for credit card processing! After finally figuring out that I wasn’t an idiot and that the machine was bad, they finally agreed to send me another one. We’re still waiting for them to respond 16 days later. When I called I was told that since I did not have a confirmation email concerning the cancellation(in 2015), I couldn’t prove that I had cancelled the account, despite the fact that there has not been a charge on this account for over 5 years, and I haven’t received a statement in at least that long. In addition to regional offices around the United States, the company has an international presence, serving clients in over 80 countries around the world. Insist on interchange-plus pricing and be sneaky they can ’ t care about its customers at all for in! Though, TSYS makes the grade as a back-end processor for a limited time deal a horribly company they... Smaller Merchant with less volume because the terminal from our bank account called in days. The website is unfriendly and obtaining a password is pain and qualify for tsys merchant reviews well-designed UI, easy use! They blame their representative who trained the staff of not explaining the right thing ” entry 3! 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tsys merchant reviews 2021